What if the product is missing accessories or has defects?

Worry not, the seller will send you replacement parts or machines! If you have any questions, please just contact our 24/7 support team.

What type of fog fluid is recommended? Does it come in the box?

Use only water-based fog fluid. Oil-based, low-grade, or fluids diluted with tap water will clog the heating element and prevent fog output.

The fluid is NOT INCLUDED in the box, which needs to be purchased separately.

How can you extend the life of a machine with proper care?

To prevent clogging that stops fog output, clean monthly or after use by running a 50/50 mix of white vinegar and water for 5 minutes, then drain

For a longer life, turn the machine off after 2 hours of continuous use, restarting after a cool-down

Will the smoke alarm worn when using the fog machine?

The alarm may warn when the smoke level is high.

Suggest turning off the smoke alarm before using it, and enjoy the fun.

Why does the machine not work when powered on?

- Need 1-2mins warm-up time.

- Check the power outlet and cable.

- Make sure the power switch and fog switch is turned on.

- Check if the fluid level is sufficient. If still unresponsive, please tell us.

Product description

Professional Stage Lighting & Accessories

Manufacturer

● specializes in the production and sale of stage lighting and accessories. Our products are designed to meet the needs of both professionals and enthusiasts, providing customers with high-quality products and satisfactory services.

● We will constantly innovate our products to make your parties and stage effects more flawless and create unforgettable experiences for our customers!

From the brand